How to Write Feedback That Gets Results Fast

Vague feedback is easy to ignore. A specific, well-structured feedback with a clear ask is much harder to dismiss — especially when it is logged on a public platform your MP can see.

The STAR Formula for Civic Feedback

• Situation — What is the problem and where exactly is it located?
• Timeline — How long has this been going on?
• Affected — How many people does it affect?
• Request — What specific action do you want taken?

Vague Feedback vs Effective Feedback

Bad: "Roads in our area are very bad. Please fix them."

Good: "The stretch of Nehru Nagar Road between Gate 3 and the SBI Branch in Pune (Constituency: Pune, Ward 14) has a 2-metre pothole that has existed since the 2025 monsoon. It has caused 4 known accidents. We request the PWD to repair it within 30 days under the Smart Cities Mission allocation."

Why Specificity Forces Action

Under the MPLADS scheme, MPs receive ₹5 crore per year for constituency development. When feedback references a specific location and links to a fundable project, the MP's office can directly route the feedback to the relevant executing agency (district collector, municipal corporation, or PWD) with a clear action item.

Include Evidence Where Possible

Phase 2 of Seedhi Baat will allow photo attachments. Until then, describe what you would photograph: broken manhole cover, non-functional streetlight pole number, flooded road with GPS coordinates if possible.

The One-Line Ask

End every feedback with a single, clear request: "We request repair within 30 days." This gives the MP's office a measurable deliverable. If they respond with a timeline, Seedhi Baat tracks it. If they miss it, the leaderboard records the miss.

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Share civic feedback in 8 seconds. Publicly. On the record.